Api – Program Can&#39T Start Because

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Kapil Arya MVP
Replied on November 26, 2017
Hello,See if this fix helps you:www.thewindowsclub.com/api-ms-win-crt-runtime-l1-1-0-dll-is-missingLet us know if this helps!
___________________________________________________________________________________________________mister-map.com MVP (Windows IT Pro), since 2014 · Windows Insider MVP · Windows Help (www.kapilarya.com)

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Time Lady
Replied on November 27, 2017
In reply to AlanMilford's post on November 27, 2017
Has Windows update worked previously? Are you running the fall update (you can update via the media creation tool)?Have you run any windows update troubleshooter? In the Control Panel list of troubleshooters, in the “System and Security” section, click “Fix problems with Windows Update.”
Virginia – Time Lady.

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AlanMilford
Replied on November 27, 2017
In reply to Time Lady's post on November 27, 2017

Thank you again but already tried thpse, i think i may have a cmputer peoblem

rather than software problem might have to seek from a shop

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Time Lady
Replied on November 27, 2017
In reply to AlanMilford's post on November 27, 2017
If you can log into Windows then you could try a repair install which will reinstall Windows fall update while keeping your personal files & all programs.https://www.tenforums.com/tutorials/16397-repai…
Virginia – Time Lady.

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AlanMilford
Replied on November 27, 2017
In reply to Time Lady's post on November 27, 2017

Thank you again for your help, im running windows 8.1 at the moment but have been advised by a local computer shop that upgrading to windows 10 will solve the problem. Im not too keen on the idea as when the free upgrade was out I got windows 10 & had all sorts of problems with printers, hard drives & software not working properley & i done a factory reset to go back to 8.1 & the computer”s never been the same since! im led to believe that a lot of those kind of problems have been ironed out, hope that”s right because at the moment it doesnt look like i have much choice.

Thank you again for trying….Alan

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Time Lady
Replied on November 27, 2017
In reply to AlanMilford's post on November 27, 2017
Hopefully Windows 10 will fix the problem you’re having. You could always use disc imaging software like Macrium reflect to backup your 8.1 before updating to 10 then if it doesn’t fix the problem or you experience other problems you can quickly return to 8.1. It is unfortunately true that upgrades to Windows can make other hardware & software incompatible.
Virginia – Time Lady.

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AlanMilford
Replied on December 3, 2017
In reply to Time Lady's post on November 27, 2017

Hopefully Windows 10 will fix the problem you’re having. You could always use disc imaging software like Macrium reflect to backup your 8.1 before updating to 10 then if it doesn’t fix the problem or you experience other problems you can quickly return to 8.1. It is unfortunately true that upgrades to Windows can make other hardware & software incompatible.

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Just thought I”d let you know the problem has been solved following a conversation with an I T guy at work. After describing to him how I restore the computer too factory settings he asked me what I do next. The computer had on it a free trial of Office 365 & Macafee, I would un install those then,thinking I”m doing the sensible thing I would run “CC Cleaner”

This appears to be the problem.

I”ve reapeated the steps to restore the computer again but this time without running CC Cleaner. Now both ITunes and Windows Update are running perfecty. Seems to me that CC cleaner is either to abrasive or for some reason it just doesn”t agree with my computer. Hopefully you might be able to advise someone else with the same problem in the future. Once again thank you for your help & hope this proves to be some use to somebody else…Alan

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